Femida Gwadry-Sridhar, CEO of Pulse Infoframe Inc., is pleased to announce the appointment of Jeff Chemeres as SVP of Sales and Marketing.
Jeff was co-founder of Empathica, Inc.- a customer experience and advocacy measurement company. Empathica, which captured over 30 million customers experience reviews per year, achieved over $22 million in annual sales, and worked with clients in over 25 countries. In September 2013, Empathica was acquired by Mindshare Technologies, Inc. of Salt Lake City.
At Empathica, Jeff played a key leadership role in expanding the business to gain a significant presence and reputation in the US, United Kingdom and Western Europe that made one of the largest customer experience measurement companies in the world. He was also responsible in leading a team in the development of a synergistic brand and social media product- “GoRecommend™”. Since its launch in 2010, “GoRecommend™” has been adopted by over 75 brands, becoming a major competitive differentiator for Empathica, finding over 1.25 million advocates with 150 million Facebook friends and Twitter followers.
Prior to starting Empathica, Jeff was one of the first employees to join Onvia, Inc. In 2000, Onvia was voted Canada’s number one start up and subsequently closed a $240 million IPO on the NASDAQ in 2001.
Jeff lives in Grimsby, Ontario with his wife Sherri, and has an Honours Business Administration from the Richard Ivey School of Business at the University of Western Ontario. He is currently completing his Masters in Business Administration at Cornell University and is a Fellow of Cornell’s Innovation and Entrepreneurship Institute.