Accessibility for All
We are dedicated to offering equal access for everyone, including people with disabilities. In order to create that access, we are committed to ensuring our offices and services are accessible and available to everyone in a manner that is consistent with the requirements of the Accessibility for Ontarians with Disabilities Act (2002), the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973 and other requirements, best practices and recommendations in the countries we offer service.
The Customer Service Standard
We are pleased to confirm that all staff and other persons providing services for Pulse Infoframe are dedicated committed to providing a welcoming environment to all those persons who seek access to our services. We would appreciate any feedback you can provide so that we may continue to improve and make our services and environment more accessible. Please see the section below on Feedback Procedure.
We are devoted to building awareness and ensuring that all of our staff are trained in order to effectively deliver upon the commitments outlined. If you have any questions about our training program, please contact our AODA/ADA Compliance Officer in accordance with our Feedback Procedure.
If you have visited our website or our offices, we invite your feedback regarding the manner in which we provide goods and services to those with disabilities. While we strive to do our best to ensure we are meeting all standards, we recognize that there can always be room for improvement. Please let us know how we are doing—both good and bad.